Delivery & Returns (without IJM Pre-order)

Delivery

Orders placed before 3pm (GMT+1) Mon - Fri are dispatched the same day.  All deliveries are tracked.

🇬🇧 Free UK delivery over £75
Standard UK delivery is £3 (single tee) / £4 and ships Royal Mail Tracked 48.
Express UK delivery is £4 (single tee) / £5 and ships Royal Mail Tracked 24.

🇺🇸 Standard U.S. delivery (< 2Kg) is $7.95 to all states and arrives in 3-7 working days.

🇪🇺 Eurozone delivery is 7,95€ and arrives in 3-5 working days.  EU orders below 150€ include import VAT and duties in the product price.  See note below for orders above 150€

🇨🇦 Canada delivery (< 2Kg) is $12.50 to all states and arrives in 3-7 working days.

🌎 International delivery (< 2Kg) is £7.95 excluding import VAT and duties, and arrives in 5-8 working days.


Import VAT and Duties

🇺🇸 There are no import duties or taxes payable on orders below $800 shipped to the USA 😀

🇪🇺 Orders below 150€ shipped to countries within the EU include import VAT and duties in the price.  EU orders where the pre-tax value exceeds 150€ are require the customer to pay import VAT and duties on delivery. Taxes are automatically calculated at checkout.  If no taxes are shown prior to payment, then your basket exceeds 150€ and you must pay import VAT and duties on delivery.

Import value-added tax (VAT) and duties, where applicable, are payable to the shipping company by the customer on delivery. There may also be a handling or brokerage charge levied by the shipping carrier to collect these fees.

Any questions? Contact us at hello@yesfriends.co.uk

Returns & Exchanges

Please note: we are not able to accept opened returns of underwear.  For all other products if it's not right send it back to us within 45 days of arriving, unworn with tags and we'll issue a refund.  Click here for more information on returns.