Delivery & Returns
Delivery
Orders placed before 2pm (GMT+1) are dispatched the same day.
🇬🇧 Free UK delivery over £75
Standard UK delivery is £3.99 and usually arrives 48-72 hours after dispatch.
Express UK delivery is £5.99 and usually arrives 24-48 hours after dispatch.
🇺🇸 U.S. delivery is $9.95 to all states and arrives in 5-10 working days.
🇪🇺 Eurozone delivery is 9,95€ excluding import VAT and duties and arrives in 5-10 working days. Please see note on import VAT and duties below
🌎 International delivery is £9.95 excluding import VAT and duties, and arrives in 5-10 working days.
Import VAT and Duties
🇺🇸 There are no import duties or taxes payable on orders below $800 shipped to the USA 😀
Import value-added tax (VAT) and duties, where applicable, are payable to the shipping company by the customer on delivery. There may also be a handling or brokerage charge levied by the shipping carrier to collect these fees. This affects all EU countries, and may affect countries outside the EU.
Please contact us first via hello@yesfriends.co.uk before ordering internationally if you have any questions regarding these fees.
Returns & Exchanges
Please note: we are not able to accept opened returns of underwear. For all other products if it's not right send it back to us within 28 days of arriving, unworn with tags and we'll issue a refund. Click here for more information on returns.
If you'd like to exchange, please return your order to us and re-order the size and colour you'd like through our online store.
A Little Note On Delivery
We would love all our delivery and returns to be free.
We're a super small brand, so can't afford to do that. But by charging for delivery, it means we can keep the price of our clothing super affordable.