Delivery & Returns
Standard Yes Friends Delivery
Orders of in-stock items placed before 2pm (GMT+1) Mon - Fri are dispatched the same day. All deliveries are tracked. Orders containing a mixture of pre-ordered and in-stock items will start shipping from 30th November. If you want to receive your in-stock items sooner, then please order these separately.
🇬🇧 Free UK delivery over £75
Standard UK delivery is £3 (single tee) / £4 and ships Royal Mail Tracked 48.
Express UK delivery is £4 (single tee) / £5 and ships Royal Mail Tracked 24.
🇺🇸 Standard U.S. delivery is $9.95 to all states and arrives in 3-7 working days.
🇪🇺 Eurozone delivery is 7,95€ and arrives in 3-5 working days. EU orders below 150€ include import VAT and duties in the product price. Please see note below for orders above 150€
🇨🇦 Canada delivery is $14.95 to all states and arrives in 3-7 working days.
🌎 International delivery is £9.95 excluding import VAT and duties, and arrives in 5-8 working days.
Import VAT and Duties
🇺🇸 There are no import duties or taxes payable on orders below $800 shipped to the USA 😀
🇪🇺 Orders below 150€ shipped to countries within the EU include import VAT and duties in the price. EU orders where the pre-tax value exceeds 150€ require the customer to pay import VAT and duties on delivery. Taxes are automatically calculated at checkout. If no taxes are shown prior to payment, then your basket exceeds 150€ and you must pay import VAT and duties on delivery.
Import value-added tax (VAT) and duties, where applicable, are payable to the shipping company by the customer on delivery. There may also be a handling or brokerage charge levied by the shipping carrier to collect these fees.
Any questions? Contact us at email@example.com
Christmas Extended Returns
Orders placed from 15th November can be returned up until the 15th January.
Please note: we are not able to accept opened returns of underwear.
Standard Returns & Exchanges
Please note: we are not able to accept opened returns of underwear. For all other products if it's not right send it back to us within 45 days of arriving, unworn with tags and we'll issue a refund. Click here for more information on returns.
If you'd like to exchange, please return your order to us and re-order the size and colour you'd like through our online store.